The document describes how grief manifests in employees and how to recognize it. It contains various resources on how to support employees after a death, what needs to be done afterwards, how to react when a client passes away, and how to provide clients with emotional support.

This video demonstrates a peer-led debriefing intervention (INNPUT) for LTC home staff. Important knowledge about grief and how to build a culture where it is okay to talk about grief are included in the model. It offers a sustainable and user-friendly strategy to support front-line employees.

The peer-led debriefing toolkit is intended as a practice and training resource that can be incorporated into the palliative care program of a long-term care home. It covers strategies for overcoming the effects of disenfranchised grief and illustrates how LTC staff can manage their emotions and stressors related to the resident’s death.

This webinar highlights the critical role of social workers and social service workers in supporting families and enhancing resident care in long-term care homes. It highlights systemic barriers and opportunities for advancement in promoting the health and wellbeing of those who live and work in long-term care.

This toolkit is a dedicated resource created for caregivers with input from mental health professionals and resources. It includes three essential steps that caregivers can adopt to care for their health and wellbeing.

This website provides comprehensive guidance on how long-term care providers can establish effective and compassionate communication with residents’ families. It highlights important information concerning the health and safety of long-term care workers and discusses the legal repercussions of inadequate communication.

Based on interviews with long-term care facilities, this document outlines strategies used to advise families and essential care partners about resident care during public health restrictions, covering a wide range of communication methods.

This communication tip sheet highlights common scenarios in which certain words may unintentionally intensify a conflict. It offers recommendations on how to deal with the situation, advising providers to maintain composure and develop collaborative relationships with their residents.

This document highlights the components of effective communication and what it entails for long-term care staff to work in the best interests of the residents. Open and honest communication, how to answer family inquiries, and building connections with families are among the issues covered.

The relational approach is a strategic initiative that encompasses training, coaching, education, and interactive workshops. This approach empowers care teams to manage family expectations, navigate emotional conflicts, and build the trust needed for meaningful partnerships to support families going through a difficult time.

These two complementary eLearning courses for families and care team members highlight effective communication skills needed to support family members in a respectful and compassionate manner.

The document offers comprehensive details on the role of regional family councils as well as strategies for fostering better communication and collaboration between family members, care home employees, and management.

The article describes three steps for improving family satisfaction in long-term care. These steps include responsive communication (especially after grievance), providing easy access to information, and reducing staff burdens to enable them to focus on direct care.

TWM program aims to help individuals maintain their well-being while also supporting others living with a mental health problem or illness in a psychologically healthy and safe work setting. This program will aid employers who are interested in adopting the Psychological Health and Safety Standard in the workplace.

The aim of WeRPNs Organizational Resilience: A Guide for Long-Term Care Homes (LTCHs) to Support Recruitment and Retention of Registered Practical Nurses is to equip formal leaders (e.g., administrators, nurse, managers, supervisors) with an easy-to-use reference guide that can encourage actionable change.

This Long Term Care Plus (LTC+) Mental Health and Resiliency Resources for Healthcare Providers, Staff and Leaders page, created by Healthcare Excellence Canada, provides resources that rely on varied approaches to assist in providing support, guidance and tools for individuals, teams, leaders, and educators. These resources are designed for care providers, and some of these target LTC specifically.

Every day in Long-Term Care, staff members work with clients and families who deal with chronic illness, dying and death.Recognizing that grief is naturally present in workplace, this workbook guides LTC staff how to honour the experience of simultaneous joy and suffering.

The Stress First Aid toolkit is a self-care model with seven actions, including five core actions and two continuous actions, to address stress in long-term care.

This page of resources was created to support LTC leadership while they are rebuilding team member wellness/morale. The compilation also contains tools to manage ongoing challenges from COVID-19, including those directly related to mental health and well-being.

This document reflects on one promising practice- peopleCare’s Recovering Strong strategy- that could be used in long-term care to foster healthy work environments to deliver safer, higher quality person-centred care.