Welcome to the Long-Term Care Toolkit

This toolkit is part of a research project that focuses on building psychological safety in long term care and strengthening equity and trauma informed organizational capacity. Our team has developed a multi-level, intersectional inventory of high-quality resources.

Whether you’re a registered nurse, nurse practitioner, registered practical nurse, personal support worker, trainee, healthcare leader/manager/supervisor, director, administrator or HR specialist in long term care, there is something here for you.

Upon entering the site, you can choose resources based on the focus of the intervention, sector, format, or location. We want to create a community of support for long term care so if you try a resource and like it, feel free to click on the logo and leave a comment.

The Living Classroom

The Living Classroom is a partnership model that integrates education into long-term care to support workforce development in senior living. This platform provides dedicated resources and training through hands-on learning for practical nursing and personal support workers.

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Nursing Student’s Guide to Mental Health and Wellness

This article includes a variety of information to help professional registered nurses and student nurses manage their career paths. The Nurse Insights series segment offers an insider’s perspective on the nursing profession, and common questions and challenges are addressed with direct answers from experienced nurses.

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Mental Health Resources for Nurses

Various resources on this website are useful for nurses struggling with mental health and/or substance use disorders, including online mental health resources, self-care fact sheets, and nurse-specific programs designed to promote psychological health and safety.

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Working with Patients and Substitute Decisions-Makers (SDMs)

This detailed educational guide is intended for healthcare professionals working with patients and substitute decision makers. It contains evidence-based resources to assist nurses and other allied health workers in finding guidance on care interventions, conflict resolution, and relevant procedural issues.

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Supporting Staff When A Client Dies

The document describes how grief manifests in employees and how to recognize it. It contains various resources on how to support employees after a death, what needs to be done afterwards, how to react when a client passes away, and how to provide clients with emotional support.

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Death is Part of the Job: A Model of Staff Grief in Long-Term Care

This video demonstrates a peer-led debriefing intervention (INNPUT) for LTC home staff. Important knowledge about grief and how to build a culture where it is okay to talk about grief are included in the model. It offers a sustainable and user-friendly strategy to support front-line employees.

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Peer Led Debriefing Toolkit: Guidelines for Promoting Effective Grief Support Among Front Line Staff

The peer-led debriefing toolkit is intended as a practice and training resource that can be incorporated into the palliative care program of a long-term care home. It covers strategies for overcoming the effects of disenfranchised grief and illustrates how LTC staff can manage their emotions and stressors related to the resident’s death.

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Supporting Families in Long Term Care: Exploring Family and Staff Perspectives

This webinar highlights the critical role of social workers and social service workers in supporting families and enhancing resident care in long-term care homes. It highlights systemic barriers and opportunities for advancement in promoting the health and wellbeing of those who live and work in long-term care.

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I Am A Caregiver Designed for Caregivers in Long-Term Care Homes

This toolkit is a dedicated resource created for caregivers with input from mental health professionals and resources. It includes three essential steps that caregivers can adopt to care for their health and wellbeing.

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Establishing Expectations with Family Members of Long-Term Care Residents

This website provides comprehensive guidance on how long-term care providers can establish effective and compassionate communication with residents’ families. It highlights important information concerning the health and safety of long-term care workers and discusses the legal repercussions of inadequate communication.

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Practices of Interest to Support In-Person Family Presence and Communication with Families

Based on interviews with long-term care facilities, this document outlines strategies used to advise families and essential care partners about resident care during public health restrictions, covering a wide range of communication methods.

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Communication Tip Sheet for Redeployed Staff Working in Long-Term Care with Residents with Cognitive Impairment

This communication tip sheet highlights common scenarios in which certain words may unintentionally intensify a conflict. It offers recommendations on how to deal with the situation, advising providers to maintain composure and develop collaborative relationships with their residents.

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Working with Family Caregivers in LTC

This document highlights the components of effective communication and what it entails for long-term care staff to work in the best interests of the residents. Open and honest communication, how to answer family inquiries, and building connections with families are among the issues covered.

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Relational Approach’ Fosters Community Between Families and Team Members

The relational approach is a strategic initiative that encompasses training, coaching, education, and interactive workshops. This approach empowers care teams to manage family expectations, navigate emotional conflicts, and build the trust needed for meaningful partnerships to support families going through a difficult time.

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For Team Members: Answering Family Phone Calls Using the Huddle Tool

These two complementary eLearning courses for families and care team members highlight effective communication skills needed to support family members in a respectful and compassionate manner.

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A 3-Step Guide to Family Satisfaction in Long-Term Care

The article describes three steps for improving family satisfaction in long-term care. These steps include responsive communication (especially after grievance), providing easy access to information, and reducing staff burdens to enable them to focus on direct care.

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Trauma - Informed Care Implementation Resource Centre

The website is part of Center for Health Care Strategies, which is based in the United States, and provides various resources for trauma-informed care. The resources range from learning about trauma-informed care, how to implement it in the workplace with relevance to leaders, staff, and patients, and policy considerations.

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Joy in Work Toolkit

This toolkit outlines essential components for fostering joy in the workplace and supporting the public health workforce. It also includes an action guide for leaders to promote staff well-being and cultivate joy at work

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