Welcome to the Long-Term Care Toolkit

This toolkit is part of a research project that focuses on building psychological safety in long term care and strengthening equity and trauma informed organizational capacity. Our team has developed a multi-level, intersectional inventory of high-quality resources.

Whether you’re a registered nurse, nurse practitioner, registered practical nurse, personal support worker, trainee, healthcare leader/manager/supervisor, director, administrator or HR specialist in long term care, there is something here for you.

Upon entering the site, you can choose resources based on the focus of the intervention, sector, format, or location. We want to create a community of support for long term care so if you try a resource and like it, feel free to click on the logo and leave a comment.

Confronting Anti – Black Racism: Advancing Equity and Supporting Black RPNs

The presentation highlights anti-black racism as a core determinant of health, and its impact in contributing to inequities. Different scenarios on how to confront anti-black racism were presented.

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Nursing Student’s Guide to Mental Health and Wellness

This article includes a variety of information to help professional registered nurses and student nurses manage their career paths. The Nurse Insights series segment offers an insider’s perspective on the nursing profession, and common questions and challenges are addressed with direct answers from experienced nurses.

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Building a Diverse, Equitable, and Inclusive Long-Term Care Home: Helping Each Other Thrive

The poster outlines step by step strategies that long-term care organizations can implement to advance inclusive practices, cultural competence, and empowered workforce at all levels.

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Supporting Staff When A Client Dies

The document describes how grief manifests in employees and how to recognize it. It contains various resources on how to support employees after a death, what needs to be done afterwards, how to react when a client passes away, and how to provide clients with emotional support.

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Practices of Interest to Support In-Person Family Presence and Communication with Families

Based on interviews with long-term care facilities, this document outlines strategies used to advise families and essential care partners about resident care during public health restrictions, covering a wide range of communication methods.

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Communication Tip Sheet for Redeployed Staff Working in Long-Term Care with Residents with Cognitive Impairment

This communication tip sheet highlights common scenarios in which certain words may unintentionally intensify a conflict. It offers recommendations on how to deal with the situation, advising providers to maintain composure and develop collaborative relationships with their residents.

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Working with Family Caregivers in LTC

This document highlights the components of effective communication and what it entails for long-term care staff to work in the best interests of the residents. Open and honest communication, how to answer family inquiries, and building connections with families are among the issues covered.

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A 3-Step Guide to Family Satisfaction in Long-Term Care

The article describes three steps for improving family satisfaction in long-term care. These steps include responsive communication (especially after grievance), providing easy access to information, and reducing staff burdens to enable them to focus on direct care.

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Redefining the Culture of Care

This document summarizes the key ideas and themes endorsed by healthcare providers. It contains culture-change recommendations by and from those who are part of the culture.

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Workplace Mental Health Playbook for Business Leaders

This resource provides a path to more effective solutions and better outcomes for employees and for businesses. CAMH’s five powerful recommendations are based on the best available evidence, and were shaped by feedback from business leaders as well as CAMH researchers, clinicians and experts.

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Developing Workplace Violence and Harassment Policies and Programs

This document contains information, tools and assessments that can be useful to employers as they identify hazards and risks related to violence and harassment, develop a workplace violence policy and program, develop a workplace harassment policy and program, or a domestic violence program.

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Long-Term Care Staff: Honouring Grief and Increasing Resiliency

Every day in Long-Term Care, staff members work with clients and families who deal with chronic illness, dying and death.Recognizing that grief is naturally present in workplace, this workbook guides LTC staff how to honour the experience of simultaneous joy and suffering.

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Building a Meaningful, Sustained Workplace Culture: Recovering Strong

This document reflects on one promising practice- peopleCare’s Recovering Strong strategy- that could be used in long-term care to foster healthy work environments to deliver safer, higher quality person-centred care.

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Trauma and Violence Informed Care & Provider Well Being

This document provides key concepts related to understanding and assessing provider well-being, with a focus on organizational strategies, including how leaders can support staff in self-care strategies.

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Canada’s Health Workforce: Pathways Forward - Chapter 5 Support & Retention

Chapter 5 addresses questions regarding how to support and retain the health workforce, including the influence that the working environment has on the mental health of its workers

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Transforming Healthcare Organizations

The LEADS Framework can be used as a disciplined approach to change to create psychologically healthy workplaces. This document outlines how this disciplined approach to change can be utilized. Each step outlines the key questions that the leader-manager needs to ask and answer.

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End of Life Conversations: Navigating Challenges and Family Roles

Developed in collaboration with the End of Life Doula Association of Canada (EOLDAC), this resource provides insights into common challenges surrounding end-of-life conversations and tips for having those discussions with your loved ones.

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