Welcome to the Long-Term Care Toolkit
This toolkit is part of a research project that focuses on building psychological safety in long term care and strengthening equity and trauma informed organizational capacity. Our team has developed a multi-level, intersectional inventory of high-quality resources.
Whether you’re a registered nurse, nurse practitioner, registered practical nurse, personal support worker, trainee, healthcare leader/manager/supervisor, director, administrator or HR specialist in long term care, there is something here for you.
Upon entering the site, you can choose resources based on the focus of the intervention, sector, format, or location. We want to create a community of support for long term care so if you try a resource and like it, feel free to click on the logo and leave a comment.
The Living Classroom
The Living Classroom is a partnership model that integrates education into long-term care to support workforce development in senior living. This platform provides dedicated resources and training through hands-on learning for practical nursing and personal support workers.
Building a Diverse, Equitable, and Inclusive Long-Term Care Home: Helping Each Other Thrive
The poster outlines step by step strategies that long-term care organizations can implement to advance inclusive practices, cultural competence, and empowered workforce at all levels.
Supporting Families in Long Term Care: Exploring Family and Staff Perspectives
This webinar highlights the critical role of social workers and social service workers in supporting families and enhancing resident care in long-term care homes. It highlights systemic barriers and opportunities for advancement in promoting the health and wellbeing of those who live and work in long-term care.
I Am A Caregiver Designed for Caregivers in Long-Term Care Homes
This toolkit is a dedicated resource created for caregivers with input from mental health professionals and resources. It includes three essential steps that caregivers can adopt to care for their health and wellbeing.
Establishing Expectations with Family Members of Long-Term Care Residents
This website provides comprehensive guidance on how long-term care providers can establish effective and compassionate communication with residents’ families. It highlights important information concerning the health and safety of long-term care workers and discusses the legal repercussions of inadequate communication.
Communication Tip Sheet for Redeployed Staff Working in Long-Term Care with Residents with Cognitive Impairment
This communication tip sheet highlights common scenarios in which certain words may unintentionally intensify a conflict. It offers recommendations on how to deal with the situation, advising providers to maintain composure and develop collaborative relationships with their residents.
For Team Members: Answering Family Phone Calls Using the Huddle Tool
These two complementary eLearning courses for families and care team members highlight effective communication skills needed to support family members in a respectful and compassionate manner.
Supporting An Active Partnership: A Service Provider’s Guide to Family & Resident Councils
The document offers comprehensive details on the role of regional family councils as well as strategies for fostering better communication and collaboration between family members, care home employees, and management.
A 3-Step Guide to Family Satisfaction in Long-Term Care
The article describes three steps for improving family satisfaction in long-term care. These steps include responsive communication (especially after grievance), providing easy access to information, and reducing staff burdens to enable them to focus on direct care.
Examining Two Psychosocial Factors in Long - Term Care During the COVID-19 Pandemic: Policy Brief
This report presents considerations for policy changes that can better support the psychological well-being of health-care professionals in Canada’s long-term care sector. Support for psychological self-care and protection from moral distress are discussed.
Long-Term Care Best Practices Toolkit
The LTC Toolkit is designed to offer point-of-care staff, nurses, educators and leaders access to the best available evidence-based resources and tools. It supports the use of best practice guidelines (BPG), program development, implementation and evaluation to enhance the quality of resident care and create a healthy work environment
Workplace Mental health in LTC: Training and Support Program for Implementation Teams
This Workplace Mental Health in LTC program provides free training and coaching support to help long-term care (LTC) homes across Ontario adopt the National Standard of Canada for Psychological Health and Safety in the Workplace. The Standard was published in 2013 and defines a systematic approach to creating and sustaining a psychologically safe and healthy work environment.
Reimagining LTC Webinar: Mental Health and Psychological Safety in the Workplace
The Reimagining LTC webinar focuses on mental health and psychological safety in the workplace. The Mental Health Commission of Canada shared ways to implement psychological safety approaches and support the well-being of the long-term care workforce.
Promising Practices for Supporting Long - Term Care Providers Resilience
This guide identifies promising practices that may promote personal resilience, team cohesion, and organizational learning which may be used by both policy makers and managers.
Civility Matters: An Online Toolkit for Long-Term Care Staff
The purpose of this toolkit is to raise awareness about the nature and impact of workplace incivility on staff well-being and care delivery and rrovide practice-based scenarios, strategies and resources for addressing workplace (in)civility and supportive workplace relationships.
Workplace Violence Risk Assessment Toolkit for Long Term Care
The Workplace Violence Risk Assessment Toolkit contains a detailed hazard assessment designed to help long-term-care workplaces identify hazards, establish their risk rating, identify controls and implement an action plan.
The Working Mind Program for Long Term Care
TWM program aims to help individuals maintain their well-being while also supporting others living with a mental health problem or illness in a psychologically healthy and safe work setting. This program will aid employers who are interested in adopting the Psychological Health and Safety Standard in the workplace.
Organizational Resilience: A Guide For Long-Term Care Homes To Support Recruitment and Retention of Registered Practical Nurses
The aim of WeRPNs Organizational Resilience: A Guide for Long-Term Care Homes (LTCHs) to Support Recruitment and Retention of Registered Practical Nurses is to equip formal leaders (e.g., administrators, nurse, managers, supervisors) with an easy-to-use reference guide that can encourage actionable change.
LTC+ - Mental Health and Resiliency Resources for Healthcare Providers, Staff, and Leaders
This Long Term Care Plus (LTC+) Mental Health and Resiliency Resources for Healthcare Providers, Staff and Leaders page, created by Healthcare Excellence Canada, provides resources that rely on varied approaches to assist in providing support, guidance and tools for individuals, teams, leaders, and educators. These resources are designed for care providers, and some of these target LTC specifically.
Long-Term Care Staff: Honouring Grief and Increasing Resiliency
Every day in Long-Term Care, staff members work with clients and families who deal with chronic illness, dying and death.Recognizing that grief is naturally present in workplace, this workbook guides LTC staff how to honour the experience of simultaneous joy and suffering.
Enhance your skills and confidence with expert-led online courses designed to help you provide exceptional care. Build valuable expertise applicable to home care, long-term care, and support care settings, and take the next step in your professional journey.